The Future of Insurance: Personalized, Digitized and Connected


  • Public
  • September 30, 2021 6:00 PM - September 30, 2021 9:00 PM ((GMT-05:00) Eastern Time)
  • The Colonnade Hotel Boston
  • 120 Huntington Avenue, Boston, MA 02116, United States (View Map)
  • Primary research by Capco has found that increased education around insurance products, the hyper-personalization of insurance offerings, and enhanced digital customer experiences are the key opportunities for insurers to improve customer engagement and drive better customer outcomes in today’s digitalized and connected world.

    Join us for this in-person event with the Capco Institute, NEOS, a Capco company, and our panel of industry experts as we discuss “The Future of Insurance: Personalized, Digitized and Connected.”

    Key discussion topics

    • The increasing data-centricity of the insurance industry and the effects on customer offerings
    • The emergence of hyper-personalized insurance products
    • The increased demand for digitally focused tools that educate the customer, provide personalized support and financial information
    • The effects of cross-selling on brand awareness, retention levels and driving repeat business
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